We've enhanced GroovyCart...
We've reduced the number of status change steps for order progression and added more flexibility. This will mean less work for you. The 'Order Closed' state has now disappeared, and the final order state is now 'Order sent'. For example, if an order is made using PayPal Standard payment method then you simply have to select "order sent" after the payment has been automatically received - nice and easy!
This change only impacts new orders, any existing 'in-flight' orders will follow the old order progression work-flow.
Buyers can now add feedback after their order has completed. The feedback consists of a rating and a free-format comment. You can read the feedback via the Admin Panel and reply to the customer. You can even choose to display individual comments on your shop.
Feedback will only be requested from customers on orders placed after 2nd August.
One reason why some potential customers are reluctant to buy on-line is lack of trust. To overcome this hurdle we've introduced 'Shop Rating'.
Each shop on GroovyCart will have a 'Shop Rating' made up of 5 stars. The number of stars on your shop is determined by nine measures. Some of the measures are under your control, e.g. whether you choose to display feedback, and others are controlled by your shop history, e.g. how long your shop has been open.
Don't panic. You don't have to do anything. However, we think 'Shop Rating' will encourage potential buyers to make a purchase so have a look at your rating on your Admin Panel and see how YOU can increase the number of stars on your shop. A simple way to increase your star rating is to turn on the rating widget!
Ever wondered where your customers have come from? Want to measure any promotions on Facebook, Google or Twitter?
Using your Admin Panel your can now see where your customer have come from.